IT security is of existential importance – and at the same time a prerequisite for successful digitization

According to Bitkom, cyberattacks caused a total loss of 266 billion euros to the German economy in 2024. Since 2018/19, this damage amount has more than doubled. The number of operational disruptions and system failures – mostly caused by ransomware attacks—has quadrupled over the same period. Additionally, meeting compliance requirements and passing IT security audits is becoming increasingly complex. Information security is broader and more intricate than ever before: data protection, GDPR, intellectual property security, compliance requirements for product liability, role- and permission-based user management, security considerations for cloud and IoT technologies, and much more. Discover how to make IT security the foundation of successful digitalization – rather than just a burdensome compliance requirement.

Benefits

  • Robust IT security architecture for reliable operation
  • User management and authentication optionally in Elements or via integration of an IAM system
  • Reliable access protection through personalized logins and multifactor authentication (MFA)
  • Transport encryption through fully HTTPS-based communication
  • Confidentiality, authenticity and integrity of data thanks to combined encryption methods

Robust IT security architecture for reliable operation

With proven security concepts and powerful software solutions, the CONTACT Elements platform enables the end-to-end digitization of business processes. A robust and resilient security architecture based on constantly updated standards and preconfigurations ensures secure system operation and provides protection against cyberattacks. Our reliable incident management process ensures the fastest possible responses to current security incidents and developments. Elements also helps organizations to meet IT security process documentation requirements and secure change processes with component architecture and transparent configuration and software change processes. Event logging and monitoring interfaces help with integration into an existing information security management system (ISMS).

Robust IT security architecture for reliable operation

With proven security concepts and powerful software solutions, the CONTACT Elements platform enables the end-to-end digitization of business processes. A robust and resilient security architecture based on constantly updated standards and preconfigurations ensures secure system operation and provides protection against cyberattacks. Our reliable incident management process ensures the fastest possible responses to current security incidents and developments. Elements also helps organizations to meet IT security process documentation requirements and secure change processes with component architecture and transparent configuration and software change processes. Event logging and monitoring interfaces help with integration into an existing information security management system (ISMS).

With proven security concepts and powerful software solutions, the CONTACT Elements platform enables the end-to-end digitization of business processes. A robust and resilient security architecture based on constantly updated standards and preconfigurations ensures secure system operation and provides protection against cyberattacks. Our reliable incident management process ensures the fastest possible responses to current security incidents and developments. Elements also helps organizations to meet IT security process documentation requirements and secure change processes with component architecture and transparent configuration and software change processes. Event logging and monitoring interfaces help with integration into an existing information security management system (ISMS).

Compliance and end-to-end processes: User management directly in Elements or through IAM integration

Password-less log-ins and MFA authentication ensure secure access protection − whether via CONTACT Elements user management or via the integration of an IAM system

CONTACT Elements enables user management and authentication directly through our platform or through the integration of an existing Identity & Access Management (IAM) system. Elements supports robust login methods such as passwordless SSO user authentication, as well as the configuration of flexible password rules to meet compliance requirements. Additionally, multifactor authentication (MFA) of our platform secures access to virtual destinations such as computer, network, database or site access. Connecting an IAM system to Elements allows you to implement centralized logon procedures while providing cost-effective, privacy-friendly user management. Integrate IAM systems such as Microsoft Azure AD/B2C, Keycloak or NetIQ into your system landscape via OpenID Connect interface and ensure end-to-end processes for your IT administration and human resources.

Compliance and end-to-end processes: User management directly in Elements or through IAM integration

CONTACT Elements enables user management and authentication directly through our platform or through the integration of an existing Identity & Access Management (IAM) system. Elements supports robust login methods such as passwordless SSO user authentication, as well as the configuration of flexible password rules to meet compliance requirements. Additionally, multifactor authentication (MFA) of our platform secures access to virtual destinations such as computer, network, database or site access. Connecting an IAM system to Elements allows you to implement centralized logon procedures while providing cost-effective, privacy-friendly user management. Integrate IAM systems such as Microsoft Azure AD/B2C, Keycloak or NetIQ into your system landscape via OpenID Connect interface and ensure end-to-end processes for your IT administration and human resources.

Password-less log-ins and MFA authentication ensure secure access protection − whether via CONTACT Elements user management or via the integration of an IAM system

CONTACT Elements enables user management and authentication directly through our platform or through the integration of an existing Identity & Access Management (IAM) system. Elements supports robust login methods such as passwordless SSO user authentication, as well as the configuration of flexible password rules to meet compliance requirements. Additionally, multifactor authentication (MFA) of our platform secures access to virtual destinations such as computer, network, database or site access. Connecting an IAM system to Elements allows you to implement centralized logon procedures while providing cost-effective, privacy-friendly user management. Integrate IAM systems such as Microsoft Azure AD/B2C, Keycloak or NetIQ into your system landscape via OpenID Connect interface and ensure end-to-end processes for your IT administration and human resources.

Reliable encryption ensures authenticity, integrity and confidentiality of your data

Communication between end users and the system takes place entirely using HTTPS, the tap-proof hypertext transmission protocol. Similarly, communication between system components on different computers, for example when transferring user data represented as BLOBs, proceeds using HTTPS transport encryption.

Elements protects data in motion using the hybrid encryption protocol Transport Layer Security (TLS). Encryption is based on the current TLS 1.3 standard with Perfect Forward Secrecy (PFS) and an integrated encryption method called Authenticated Encryption with Associated Data (AEAD). Our platform uses the AE procedure AES in Galois/Counter Mode (AES-GCM). This combination of the encryption process with a Message Authentication Code (MAC) ensures not only confidentiality, but also authenticity and integrity of the data. HTTP Strict Transport Security (HSTS) is an additional security mechanism that protects against both downgrade attacks and session hijacking.

Communication between end users and the system takes place entirely using HTTPS, the tap-proof hypertext transmission protocol. Similarly, communication between system components on different computers, for example when transferring user data represented as BLOBs, proceeds using HTTPS transport encryption.

Elements protects data in motion using the hybrid encryption protocol Transport Layer Security (TLS). Encryption is based on the current TLS 1.3 standard with Perfect Forward Secrecy (PFS) and an integrated encryption method called Authenticated Encryption with Associated Data (AEAD). Our platform uses the AE procedure AES in Galois/Counter Mode (AES-GCM). This combination of the encryption process with a Message Authentication Code (MAC) ensures not only confidentiality, but also authenticity and integrity of the data. HTTP Strict Transport Security (HSTS) is an additional security mechanism that protects against both downgrade attacks and session hijacking.

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