Press release – September 11, 2024
elexis expands service offering with CONTACT Elements for IoT
elexis AG is implementing digital services with CONTACT Elements for IoT. The company, whose portfolio includes strip guiding solutions and quality assurance systems, now benefits from company-wide end-to-end data.
Since 2019, elexis has been using CONTACT Software’s CIM Database PLM to ensure efficient development processes. Now, the company is introducing CONTACT Elements for IoT as a comprehensive platform for asset management and digital services. With the IoT platform, elexis is creating a portal that enables direct exchange with customers and optimizes service processes. It provides access to all asset-related data. Customers can find relevant information about the products they use, as well as order spare parts and services. Service teams use Elements for IoT in their daily work to handle service orders efficiently.
Thanks to CONTACT’s standardized solution, elexis avoids information silos and media breaks throughout its company-wide processes. The single source of truth makes all data available to various disciplines and departments, from development to production. “Not only do our service teams work more efficiently with Elements for IoT, but we also provide our customers with an improved offering by giving them access to information about their assets and self-service options,” says Frank Menne, Vice President Global IT at elexis.
The company already uses PLM modules like Material Compliance, Project Risk Management, and Project Office for project management. With upcoming product generations, elexis plans to use Elements for IoT to evaluate live information from assets in operation, contributing to a closed-loop process. This will enable elexis to continuously improve the performance of its machines and plants based on usage data.
elexis AG is divided into three business units: Flexible Materials, Metal, and Safety Components. More than 1,000 employees work at 20 locations worldwide. Founded in 1996 and headquartered in Wenden, Germany, elexis AG includes the subsidiaries BST GmbH and EMG Automation GmbH.
